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I have completed these troubleshooting steps, yet the problem still exists. Furthermore, now I am no longer able to create new posts on the discussion forum because on the landing page I am logged out despite being logged in navigating to any other page including this post.
Furthermore, I am unclear what support you mean for me to contact, the link for KX support seems to be only for KX enterprise not KX academy.
Also this seems to come and go intermittently unrelated to whether I have cleared cookies, cache, logged out and back in, switched browsers etc.