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Home Forums KX Academy unable to continue with level 2 course

  • unable to continue with level 2 course

    Posted by lestat-jin on March 25, 2024 at 6:23 pm

    have registered and started level 2 course, somehow cannot continue it as I have been logged out and whenever I logged back in, it just does not take me to the contents page, rather jump back and forth between the log in (not password issue) and KX Academy page, has anyone got the same issue? thanks.

    Aditya replied 7 months, 2 weeks ago 5 Members · 6 Replies
  • 6 Replies
  • Kenan

    Member
    March 25, 2024 at 6:38 pm

    I had the same issue. Try again later it sorts itself out, I don’t know what causes the loop.

  • megan_mcp

    Administrator
    March 26, 2024 at 9:47 am

    Hi @lestat-jin

    Thank you for reporting this bug.

    Our team have been investigating this and we hope to have it resolved as soon as possible.

    But as @Kenan has mentioned, it is not a permanent problem. It should resolve itself after a while.

    Many thanks,

    Megan🙂

    • Aditya

      Member
      April 4, 2024 at 4:07 pm

      I am facing the same issue for level 1

  • chenfumail

    Member
    April 4, 2024 at 8:22 pm

    I have the same issue for the level 1 course.

    • chenfumail

      Member
      April 4, 2024 at 8:25 pm

      I solved this by press forgotten password on the login page. Hope this can help to investigate the issue on your end.

      • Aditya

        Member
        April 6, 2024 at 8:30 pm

        Right, worked for me too. Thanks

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