• KX Academy

  Unable to open kx developer notebook ( 500 : Internal Server Error )

  Posted by Jason on April 28, 2025 at 2:31 pm

  After launching capstone sandbox I am getting ( 500 : Internal Server Error ) when trying to open KX developer. How do I resolve this issue ?

  

  Jason replied 1 week, 4 days ago 2 Members · 6 Replies
• 6 Replies

• 

  megan_mcp

  Administrator

  April 28, 2025 at 2:35 pm

  Hi @Jason 

  Can you try waiting 1-2mins and refreshing the screen. If this still does not work, let me know 🙂 

  Many thanks,

  Megan 

  • 

    Jason

    Member

    April 28, 2025 at 2:48 pm

    Hi @megan_mcp 

    Still getting the same error after waiting and refreshing, anything else I should try ?

    Thanks,

    Jason

    • 

      megan_mcp

      Administrator

      April 28, 2025 at 2:49 pm

      Is it okay if I access your server to see if I can investigate this further? Thanks in advance!

      • 

        Jason

        Member

        April 28, 2025 at 2:51 pm

        fine with me 👍

        • 

          megan_mcp

          Administrator

          April 28, 2025 at 3:09 pm

          Hi @Jason 

          We have stopped and started your server and it should be working fine now!

          Let me know if you have any problems.

          Many thanks,

          Megan

          • 

            Jason

            Member

            April 28, 2025 at 3:14 pm

            Thanks Megan!  looks good now 🙂

            Jason

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