Re: Custom Drop down for NFAR resolution for every alert instance

[leahs]

Hello all,

Thanks very much for presenting your findings.

After discussing, we are reverting with some feedback:

The latter solution presented by @nfrishling appears to be the most suitable approach and should work given the evidence provided – until this functionality is officially released by the KX core platform team. Based on the changes made, this solution in question seems solid.

One caveat to highlight is that that function may be updated by our core platform team in a future release and therefore, our advice would be to do a comparison on every occasion that you attempt an upgrade of your KX platform, until of course this functionality is added by the KX core team. This comparative check is encouraged in order to ensure that you don’t overwrite any critical additions to the function, whilst maintaining your custom code.

Thanks to @gdickson for analysing this thread and providing such feedback.

We hope this information helps.

Kind regards,

Leah