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Hi jetz,
Thank you for checking out the Academy and KX Sandbox!
The sandboxes are only provisioned for a limited time ( less than 24hours) so if you are working on something we recommend you download at end of day and reupload the file when you come back to work on it in a new sandbox. Guidance below on how to provision a clean new sandbox if you are seeing errors.
I cant login with learn.kx.com/KX Sandbox?
To debug connection Issues with learn.kx.com you should try the following actions:
- Clear caches & cookies and try again
- Try in launching sandbox from a different incognito/private browsing mode in another browser provider. Note we recommend always running learn.kx.com in incognito/private browsing mode as it is less error prone
- Some clients (usually high security banks) will have learn.kx.com blocked – suggest user tries on their own personal PC
Let us know if this helps and if you have any further issues.
Thanks,
Michaela