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Custom Transition Analytic- what parameters would be passed to it by AT framework?
Hi There,
I am trying to enable Action Tracker items to be managed as a case. And, I want to progress the linked items to certain queues when the case transitions. The documentation specifies that it can be achieved using Custom Transition Analytic which will call dxATGetLinks[] to fetch all linked items and then call dxATProgressLinks[id;tab], where id is AT ID(for the case), tab is list of linked IDs and the queues to move them into.
This works fine running from AT console.
When I create a custom analytic, what parameters would the AT framework pass to it? Would it be the ID of the AT item? From and To queue?
Thanks in advance.
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1 Reply
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Tried an analytic with a parameter, the AT framework passed the whole selected AT item to the transition analytic which helped me fetching all the links and move them to the desired queue.
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