Unable to open kx developer notebook ( 500 : Internal Server Error ) - KX Learning Hub

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Unable to open kx developer notebook ( 500 : Internal Server Error )

Posted by Jason on April 28, 2025 at 2:31 pm

After launching capstone sandbox I am getting ( 500 : Internal Server Error ) when trying to open KX developer. How do I resolve this issue ?

Jason replied 1 week, 3 days ago 2 Members · 6 Replies
6 Replies

megan_mcp

Administrator
April 28, 2025 at 2:35 pm

Hi @Jason

Can you try waiting 1-2mins and refreshing the screen. If this still does not work, let me know 🙂

Many thanks,

Megan
- Jason
  
  Member
  April 28, 2025 at 2:48 pm
  
  Hi @megan_mcp
  
  Still getting the same error after waiting and refreshing, anything else I should try ?
  
  Thanks,
  
  Jason
  - megan_mcp
    
    Administrator
    April 28, 2025 at 2:49 pm
    
    Is it okay if I access your server to see if I can investigate this further? Thanks in advance!
    - Jason
      
      Member
      April 28, 2025 at 2:51 pm
      
      fine with me 👍
      - megan_mcp
        
        Administrator
        April 28, 2025 at 3:09 pm
        
        Hi @Jason
        
        We have stopped and started your server and it should be working fine now!
        
        Let me know if you have any problems.
        
        Many thanks,
        
        Megan
        
        Jason
        
        Member
        April 28, 2025 at 3:14 pm
        
        Thanks Megan! looks good now 🙂
        
        Jason

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