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Home Forums KX Academy Help please Sandbox broken

  • Help please Sandbox broken

    Posted by Kimmy on May 24, 2024 at 11:15 am

    Was working through all the classes, but somehow my sandbox is now missing alot of data and cant reset so its all new again.

    Kimmy replied 3 weeks, 2 days ago 2 Members · 6 Replies
  • 6 Replies
  • Laura

    Administrator
    May 24, 2024 at 12:13 pm

    Hi @Kimmy ,

    Sorry to hear you’re having issues!

    Which environment are you looking to repopulate, which course data is missing?

    If you can provide a little more information I can go have a look for you.

    Thanks,

    Laura

  • Laura

    Administrator
    May 24, 2024 at 1:05 pm

    Hi,

    I’ve had a look at your server and tried resetting it, but it hasn’t worked.

    I can just wipe your instance and you can click “Launch KX Sandbox” from the course overview page to start a fresh instance?

    Let me know if that suits and I can do that for you now.

    Thanks,

    Laura

  • Kimmy

    Member
    May 24, 2024 at 1:23 pm

    Yes please that would be fantastic if you can

    • Laura

      Administrator
      May 24, 2024 at 1:25 pm

      No worries, I’ve deleted your instance so feel free to click on “Launch KX Sandbox” to start afresh: Course Overview – KX Learning Hub

      Any other issues don’t hesitate to reach out!

      Laura

      • Kimmy

        Member
        May 24, 2024 at 1:46 pm

        Thank you so much!

        Kim

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