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Home Forums KX Solutions What are the permissions needed to see the Action Tracker dashboard on KX Dashboards?

  • What are the permissions needed to see the Action Tracker dashboard on KX Dashboards?

    Posted by Laura on June 25, 2021 at 12:00 am

    Hi all I have setup a new user group and a new user to test a few things without being an Administrator. One of the things I want to test is the Action Tracker dashboard permissions. My problem is: I don’t know what are the specific entities that I have to adjust the permissions so the Action Tracker dashboard works for my new user.

    For example, if I am logged as Administrator, everything works fine as expected:

     

    However, if I log in as my new user without proper permissions, i get a message saying the Action Tracker processes are not running correctly !?!?

     

    Is there anyone out there who has some insight on this?

    Cheers,
    Adriano

     

     

    Laura replied 9 months ago 2 Members · 2 Replies
  • 2 Replies
  • sstantoncook

    Member
    June 29, 2021 at 12:00 am

    Hi Adriano,

    Is your new user in a User Group yet and if so what AdminAPI’s have been applied to the group?

    They’ll need to be apart of the ActionTrackerUsers group to have items re-assignable to them and have the ActionTrackerAPI to interact with the Action Tracker (also applied via the ActionTrackerUsers group.

     

    Cheers,

    Sam

  • Laura

    Administrator
    June 29, 2021 at 12:00 am

    Ah ha!
    I knew it would be something silly like that.
    My user is in a group that i created called wombatDevTest. Adding my user to the ActionTrackerUsers group did the trick and now I can see the Action Tracker dashboard.

    In case you are wondering what AdminAPIs are applied to wombatDevTest, here they are:

    Thanks

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